Detailed Business Process Model Description : Process Customer Request for Net Metering Description : 1.0 Create Customer Contact Record that Generating Device Exists

1.0 Create Customer Contact Record that Generating Device Exists
See Process Customer Request for Net Metering on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: When a customer contacts the company the CSR or Authorized User enters a Customer Contact record that a generating device exists. 3.4.1.1 Manage Customer Contacts will assume subsequent processing of the customer contact.

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